Privacy policy.

Land Credit Privacy Policy
Effective Date: 4.3.25

Land Credit ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information from users of our platform.

 

1. Information We Collect

We collect the following personal and transactional information:

  • Full name and email address

  • Phone number

  • Social Security Number (SSN)

  • Physical address

  • Uploaded documents (e.g., contracts, agreements)

  • Transaction information including tax credit purchase amounts and transaction dates

  • Stripe account information (via Stripe Connect Express; not stored by us)

 

2. How We Collect Information

We gather data through the following methods:

  • Onboarding forms

  • Manual account creation by our team

  • Broker document uploads

  • Direct user document submissions

 

3. Where We Store Data

Your data may be stored in the following systems:

  • Glide (primary data storage platform)

  • Stripe (financial transaction data, such as name, address, and payment amount)

  • PandaDoc (document generation and e-signature service)

  • Google Sheets (if a broker requests an export)

 

4. Who Has Access

  • The Land Credit team (limited to necessary personnel)

  • Contractors working on the platform (restricted access only)

  • Our service providers: Glide, Stripe, and PandaDoc

 

5. How We Use Your Information

We use your information to:

  • Operate and maintain our platform

  • Process financial transactions

  • Generate contracts and invoices

  • Communicate with users

  • Report anonymized aggregate data (e.g., total credit volume) for platform growth and marketing

 

6. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We do share necessary information with trusted providers:

  • Stripe: to process transactions and verify identity

  • Glide: as our backend data platform

  • PandaDoc: to generate and store completed legal documents

Each provider uses commercially reasonable safeguards to protect your data.

 

7. Data Retention

We retain user data for as long as the account is active or as required to comply with legal or operational requirements. Users may request deletion of their data at any time, subject to applicable laws.

 

8. Data Deletion Requests

To request data deletion, email custis@land-credit.com with your name, account details, and a description of the data you wish to delete. Please note that certain data may need to be retained for compliance or legal purposes.

 

9. Cookies and Tracking

We do not use cookies or third-party analytics tools to track users on our platform.

 

10. Updates to this Policy

We may occasionally update this Privacy Policy. Any changes will be posted on our website with an updated effective date.

 

11. Contact Us

If you have questions or concerns, please contact:

Land Credit
Email: custis@land-credit.com
Phone: 406-540-2649
Address: 403 Robertson Ave Charlottesville, VA 22903